This Privacy Disclosure explains the privacy policies of Payoneer® (“Company”) with respect to the Payoneer services.
We are committed to protecting our customers’ privacy and security. This disclosure explains what information we collect about you, with whom we share it, and how you can direct us not to share certain information with certain parties.
We, our, and us, means Company, the provider of your payment services.
You and your, means customers using the Company payment services. Nonpublic personal information, means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter we will use the term “information” with respect to nonpublic personal information as defined by this section.
Affiliate, means a company which Company owns or controls, a company that owns or controls the Company, or a company that is owned or controlled by the same company that owns or controls the Company.
Opt out,an make to prevent certain sharing or use of information. We will explain how you can exercise this choice.
Information we collect and disclose
We collect and may disclose the following information about you:
We may also collect and disclose information about how users use our Web site, for example, by tracking unique views received by pages of the Web site or the domains from which users originate. This information is not personally identifiable. We may also use “cookies” to track returning users to our Web site. A cookie is a piece of software that a Web server can store on the users’ PCs and use to identify the users should they visit the Web site again. Information collected may be associated with nonpublic personal information users provide us through our Web site.
Information we share with service providers or joint marketers
We may disclose all of the information we collect, as described above, to our Affiliates and to third party entities that perform services on our behalf or with who we partner or are affiliated with in connection with the services we provide to you, including but not limited to financial service provider who provide services to us, those who assist us in preparing and mailing statements (if applicable) and responding to customer inquiries, to those who perform marketing services for us and to financial institutions that are not our Affiliates with whom we jointly offer financial products or services. You do not have the right to opt out of the disclosure of this information.
Information we share with nonaffiliated third parties
We may disclose information to third parties who do not belong to our corporate family. These nonaffiliated third parties may include financial services providers, such as mortgage and insurance companies; nonfinancial companies, such as direct marketers, retailers and publishers; and others, such as nonprofit organizations.
You have the choice to opt out from our sharing of information with these types of third parties although we may still disclose your information as permitted or required by law or under judicial order.
Your right to opt-out of disclosures to affiliates and non-affiliated third parties
If you prefer that we not share nonpublic personal information about you with third parties, you may opt-out of those disclosures at any time by directing us not to make those disclosures (other than disclosures permitted or required by law). You may opt-out by contacting Customer Service through our Web form or by writing to us at Payoneer, Customer Service, 410 Park Avenue, 15th Floor, New York, NY 10022.
We restrict access to nonpublic personal information about you to our employees who have a need to know such information (e.g., to process your payments). We train our employees on the importance of customer privacy and confidentiality. We also maintain physical, electronic, and procedural safeguards that comply with federal standards to guard the nonpublic personal information of our customers.
Information about former customers
The privacy policies and practices described in this Privacy Disclosure also apply to our former customers.
Privacy practices of third parties
Access or correct your information
You can access most of your nonpublic personal information that we collect online and maintain at www.payoneer.com. You can correct factual errors in your nonpublic personal information by contacting us at the address listed above.
Changes to this privacy disclosure
We may change our Privacy Disclosure from time to time. We will provide current customers with a revised disclosure that describes the new practices as required by law.
If you have any questions regarding this Privacy Disclosure, you can contact us at 1-800-251-2521 or by writing to us at Payoneer, Customer Service, 410 Park Avenue, 15th Floor, New York, NY 10022.
This website and any affiliated sites should not in any way be regarded as an offer to purchase or solicitation for the purchase of the Payoneer prepaid debit card ("Payoneer Card") or any other Payoneer services. You should apply for a Payoneer Card or any Payoneer service only if you have independently decided that you wish to do so on your own initiative. The Payoneer Prepaid MasterCard is issued by Choice Bank Limited pursuant to license by MasterCard® International Incorporated. The Payoneer Card and services are subject to MasterCard® rules and regulations. The following information applies to every page on this website, whether or not such page individually contains a disclaimer notification. You agree that you have to read and understand the information contained herein.